FAQ
What if I’m not home to receive my food delivery?
Not to worry! Our insulated boxes will keep your products refrigerator cold for up to 48 hours. However, once you are home, they should be removed from the box and placed into your freezer, even if they have started to defrost.
Do I need a Sous Vide Immersion Heater-Circulator to heat my food?
Not at all! A pot of water large enough to hold your products and a method to heat the water is all you need...your stove works well!
Do I need a thermometer?
A digital probe thermometer is handy to monitor the water temperature (we tell you a target water temperature), but is not essential.
How can I tell if a pouch has lost its vacuum?
What should I do if a pouch loses its vacuum?
What is the shelf life on your products?
Can I heat my products in the microwave?
Our pouches are not microwave safe. They are designed to be heated in hot water only. If you choose to heat in a microwave, defrost your product first, then remove them from the pouch before heating on a gentle setting.
Can I heat multiple products at one time?
About our Sous Vide pouches
- Specifically made for sous vide cooking
- BPA Free
- Boilable and Freezable. Temperature Stable (No leaching of chemicals from the plastic!)
- Recyclable
- Not for microwave or oven use